Returns

Satisfaction Guarantee

We guarantee 100% satisfaction with your purchase! Products may be returned for a refund within 30 days of receipt, when returned in accordance with our Return Policy set forth below.

Return Policy

Return Authorization: All returns must be authorized by Athletic Connection. To request a return authorization number, call our Customer Care Team at 1-800-527-0871 or email feedtac@athleticconnection.com. Please include the return authorization number on all returns and correspondence.

Return Window: Returns must be postmarked within 30 days of the return authorization issue date. Returns postmarked after that date are not eligible for credit.

Condition of Merchandise: Items must be returned in their original condition, including all tags, packaging, and accessories (if applicable).

Fees and Freight:

• Customers are responsible for return freight charges.
• A restocking fee of up to 25% may apply.
• Original freight charges are refundable only if the merchandise was defective or shipped in error.

Custom Orders: Custom orders may be returned only if the merchandise is defective or we made an error in fulfilling the order.

Exclusions: We are not responsible for damage resulting from misuse, customer installation, freight damage, or improper storage.