Freight Rates & Policies
Freight Charges
Shipping charges are calculated as follows:
Standard Rate: 15% of the order subtotal is added as freight.
Minimum Charge: Small parcel items shipped via FedEx, UPS, or USPS are subject to a $7.50 minimum shipping charge. The shipping method for each item is displayed on the product listing.
Free Freight Promotion: Free freight applies only to ground-shipped items within the contiguous United States. Items shipped via truck carrier are not eligible for free freight promotions.
International and Non-Contiguous Destinations: Customers located outside the contiguous 48 states should call or fax us for a freight quote. We ship internationally; however, quoted rates do not include duties, taxes, or tariffs, which are the responsibility of the recipient.
Additional Delivery Services (Truck Shipments):
- Inside delivery: $25.00
- Residential delivery: $50.00
- Lift gate service: $25.00
Risk of Loss, Freight Damage and Shipment Shortages
Transfer of Risk: Title and risk of loss transfer to the customer when the goods are delivered to the common carrier.
Reporting Damage or Shortages: If your shipment arrives short or damaged, we will gladly assist you with your freight claim. Any shortage or damage must be noted on the carrier’s delivery receipt at the time of delivery. Please notify us immediately so we can help you start the claim process.
Customer-Arranged Freight: If your order ships on your own freight account, we assume no liability for freight damage.
